A Microsoft Outlook outage disrupted Flower Mound’s email communications and affected many online forms Thursday, Nov. 12, prompting the town to direct residents to telephone assistance.
In its civic alert, the town said staff were unable to receive email and that forms submitted through flowermound.gov were also affected.
Residents needing assistance can call Town Hall at 972-874-6000 to reach the appropriate department. The alert also listed these contacts:
- Customer Relations: 972-539-7378
- Police non-emergency dispatch: 972-539-0525
- Municipal Court: 972-874-3370
- Fire Department: 972-874-6270
- Library: 972-874-6200
- Community Activity Center: 972-874-7275
- Senior Center: 972-874-6110
- Animal Adoption Center: 972-874-6390
- Twin Coves Campground: 972-874-6399
The town said it would provide an update when email service returned to normal. The original alert did not include an estimated restoration time.
